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PRIVACY POLICY

Last update 01/10/2025

At BioPark Charleroi, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: www.biopark.be

Legal FrameworkWhat Personal Data Do We Collect? How Do We Collect Your Data? Why Do We Process Your Data? Data retention Data Sharing and SecurityCookie policyYour rights (GDPR)Modification of the present privacy protection policy

Legal Framework

 The processing of your personal data by BioPark Charleroi is subject to the General Data Protection Regulation (GDPR) – EU Regulation 2016/679 of 27 April 2016, as well as the Belgian law of 8 December 1992 regarding the protection of privacy.

What Personal Data Do We Collect?

 BioPark Charleroi may collect and process the following categories of data (“Personal Data”):


  • Identification data (name, surname, gender).
  • Contact details (email address, phone number, postal address).
  • Professional information (company, job title).
  • Data you provide when filling in forms, creating an account, registering for events, requesting services, or contacting us.
  • Technical data (IP address, browser type, operating system, navigation history).
  • Cookies and tracking data (see Section 7 – Cookie Policy).

How Do We Collect Your Data?

Data processing manager

Our manager responsible for processing personal data is insured by BioPark Charleroi. You can find all the legal information concerning us in our Terms and Conditions .


Processing your personal data

The personal data to which we have access is likely to be collected in the following ways:

  • you communicate it to us directly during a verbal or written exchange of information;
  • via the forms found on this site;
  • when you create an account;
  • when you buy goods or services;
  • when you contact us;
  • when you use our website, mobile applications and our social media pages;
  • when we obtain them through regulated access to authentic public sources.


All these sources are complemented by the use of cookies (see point 3 on this page concerning our cookie management policy).


This privacy protection policy guarantees that your PD is collected and processed in complete accordance with current Belgian legislation, in particular the Belgian law of 8 December 1992 regarding the protection of privacy relating to the processing of PD, as well as EU Regulation 2016/679, which came into force on 24 May 2018.

Why Do We Process Your Data?

Your data is processed exclusively for specific, legitimate purposes, including:


  • Providing access to our services, events and community resources.
  • Sending newsletters, updates, and event invitations (with your consent).
  • Managing contracts and billing.
  • Promoting our activities and events.
  • Ensuring proper functioning, security and administration of our website.
  • Carrying out statistical analysis and reporting.
  • Fulfilling legal and regulatory obligations.


We process your personal data based on the following legal grounds:


  • Consent (e.g. for newsletters, cookies, event participation).
  • Contractual necessity (to provide services or manage registrations).
  • Legal obligations (e.g. invoicing, compliance).
  • Legitimate interests (website administration, security, communication).

Data retention

Your data will only be kept for the time strictly necessary for the purposes described above, in compliance with legal and regulatory requirements.

Data Sharing and Security

Your data may be shared with:


  • Service providers and subcontractors acting on our behalf (IT, hosting, analytics, event management).
  • Competent public authorities when required by law.
  • Partners within the BioPark community, only with your prior consent.


We require all our subcontractors to guarantee the same level of data protection and to use your data exclusively for authorized purposes.


Security measures (technical, organizational and contractual) are implemented to protect your data against unauthorized access, alteration, loss or misuse.

Cookie policy

What is a cookie?

A cookie is a small text file which the server of a website that you consult installs on the hard disk of your computer or your mobile device. The cookie contains a unique code that allows the website to recognise you when you visit or revisit it.


A cookie normally contains the name of the server which places it, an expiry date and a unique numerical code. The information collected and stored in a cookie is deleted as soon as it is no longer required for the purpose for which it was installed.


Cookies generally ensure easier and faster interaction between the visitor and the website (e.g. a cookie retains the user’s chosen language). In effect, it memorises your preferences and thereby allows faster and easier access to the site on subsequent visits.


Cookies also help you navigate between the different parts of the web. Likewise, they can be used to make the contents of a website more relevant to a particular visitor and to adapt it to suit visitors’ individual tastes and needs.


Consent to the use of cookies

For cookies to be placed on your device, your prior and explicit consent is required. Subsequently you can always change your mind and refuse cookies and/or delete them at any time by changing your browser settings.


The warning message on the home page allows you to consent (or not) to our cookie policy. If you refuse your consent, you will still be able to access the public parts of the site, but certain functions will be limited or impossible.


Types of cookies we use

  • Strictly necessary cookies: enable browsing and site functionality.
  • Functional cookies: store preferences (language, browsing data).
  • Third-party cookies: may be used for anonymous marketing statistics.
  • Social media cookies: allow content sharing and tracking of browsing across sites.
  • Tracking pixels: anonymous profiling to improve relevance of displayed content.
  • Analytics cookies (Google Analytics): measure site traffic. IP addresses are anonymized, and data sharing with other Google services is disabled.


You may opt out of Google Analytics by installing the opt-out plugin.


Cookie management

You can configure your browser to refuse or accept cookies systematically or selectively. Please note that refusal may impact site functionality.

Your rights (GDPR)

 You have the right to access your data (Art. 15),rectify your data (Art. 16), erase your data (“right to be forgotten”, Art. 17), restrict processing (Art. 18), data portability (Art. 20), object to processing (Art. 21), withdraw your consent at any time, not to be subject to automated decision-making, including profiling (Art. 22).


To exercise these rights, please contact us at: info@biopark.be



Modification of the present privacy protection policy

 We reserve the right to modify the present privacy protection policy in order to remain in conformity with the legislation on the protection of privacy that is in force, or to adapt it to our practices. We therefore invite you to consult it regularly in order to remain up to date with any modifications.